PRIVACY POLICY REGARDING THE PROCESSING OF PERSONAL DATA
We consider ensuring the right to the protection of personal data as a fundamental commitment of Sens Media SRL, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. Since one of the essential principles of this legal framework is transparency, we have prepared this document through which we wish to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services, including through our website or through the applications available on your mobile phone.
We reserve the right to periodically update and modify this Privacy Policy, to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, which is why we ask you to periodically check the content of this Privacy Policy.
Who we are and how you can contact us
sensmedia.ro is a site owned by Sens Media SRL, a Romanian legal entity, headquartered in Sibiu, Calea Cisnadiei, no. 48, Sibiu County, RO21521982, J32/637/2007.
For the purposes of data protection legislation, we are the controller when we process your personal data.
As we are always open to hearing your opinions, as well as providing you with any additional information you may need regarding the processing of your data, we encourage you to contact the Sens Media Data Protection Officer at the e-mail address: office@sensmedia.ro, by phone 0741099009 or by post or courier to the address Sibiu, Calea Cisnadiei, no. 48, Sibiu County – with the mention: for the attention of the Sens Media Data Protection Officer.
What categories of personal data do we process
In general, we collect your personal data directly from you, so that you have control over the type of information you provide to us. For example, we receive information from you as follows:
When you fill out a contact form on sensmedia.ro, you send us: e-mail address, name, phone.
We may also collect and subsequently process certain information about your behavior while visiting our website, in order to personalize your online experience and provide you with offers tailored to your profile. We invite you to learn more about this by consulting the section on the purposes of processing below.
On our website, we may store and collect information in cookies and similar technologies, in accordance with the Cookie Policy.
We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not wish to collect or process data of minors who have not reached the age of 16.
What are the purposes and grounds for processing
We will use your personal data for the following purposes:
1. To provide Sens Media services to you.
This general purpose may include, as appropriate, the following:
a) To contact you and respond to your requests made through the contact forms on the sensmedia.ro website
b) Providing support services, including providing answers to your questions regarding the sensmedia.ro services
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between Sens Media and you. Also, certain processing subsumed under these purposes is imposed by applicable legislation, including tax and accounting legislation.
2. For marketing
We want to keep you informed about the best offers for the services that interest you. In this regard, we may send you any type of message (such as: e-mail/SMS/telephone, etc.) containing general and thematic information, information on services similar or complementary to those you have purchased, information on offers or promotions, as well as other commercial communications such as market research and opinion polls, and we may display personalized recommendations on the website.
In order to provide you with information of interest to you, we may use certain data regarding your visitor behavior (e.g. Pages viewed) to create a profile for you. We always ensure that this processing is carried out in compliance with your rights and freedoms andand that the decisions taken on their basis do not have legal effects on you and do not similarly significantly affect you.
In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:
– Accessing the unsubscribe link displayed within the messages you receive from us; or by
– Contacting Sens Media using the contact details described above.
In certain situations, we may base our marketing activities on our legitimate interest to promote and develop our business. In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop processing your personal data for marketing purposes, and we will comply with your request.
3. To protect our legitimate interests
There may be situations in which we will use or transmit information to protect our rights and business. These may include:
– Measures to protect the website and users of the Sens Media platform from cyber attacks:
– Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
– Measures to manage various other risks.
The general basis for these types of processing is our legitimate interest in defending our business, it being understood that we ensure that all measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
How long we keep your personal data
As a general rule, we will store your data for an unlimited period. You can ask us to delete certain information at any time and we will comply with these requests, subject to the retention of certain information including after data deletion, in situations where applicable law or our legitimate interests require it.
To whom we transmit your personal data
Where applicable, we may transmit or provide access to certain of your personal data to the following categories of recipients:
– marketing service providers;
– market research service providers;
– IT service providers;
– other companies with whom we may develop joint programs to market our goods and services.
If we are legally obliged to do so or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties, legal entities governed by private law, is carried out in accordance with the legal provisions regarding data protection and confidentiality of information, based on contracts concluded with them.
To which countries do we transfer your personal dataWe currently store and process your personal data in Romania.
How we protect the security of your personal data
We are committed to ensuring the security of your personal data by implementing appropriate technical and organizational measures, in accordance with industry standards.
The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers.
Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data can be seen and used by unauthorized third parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.
What rights do you have
The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You can request access to your data, correction of any errors in our files and/or you can object to the processing of your data. personal data. You may also exercise your right to complain to the competent supervisory authority or to seek legal action. Where applicable, you may also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information about each of these rights can be obtained by consulting the table below.
In order to exercise your rights, you can contact us using the contact details set out above. Please note the following if you wish to exercise these rights:
We take the confidentiality of all records containing personal data seriously. For this reason, please send us your requests regarding such records using the e-mail address you used when filling out contact forms on sensmedia.ro. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
We will not charge you a fee to exercise any of your rights in relation to your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable fee in such circumstances. We will inform you of any fees applied before we deal with your request. Response time. We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than one month. We may ask youif you can tell us exactly what you want to receive or what concerns you. This will help us to act faster and shorten the time it takes to respond to your request.
Third party rights. We do not have to comply with a request if it would adversely affect the rights and freedoms of other data subjects.
Rights concerned:
Access
You can ask us to:
– confirm whether we are processing your personal data;
– provide you with a copy of this data;
– provide you with further information about your personal data, such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you in this notice.
Rectification
You can ask us to rectify or complete your personal data that is inaccurate or incomplete.
We may try to verify the accuracy of the data before rectifying it.
Erasure of data
You can ask us to erase your personal data, but only if:
– it is no longer necessary for the purposes for which it was collected; or
– you have withdrawn your consent (if the processing of the data was based on consent); or
– you exercise a legal right to object; or
– it has been processed unlawfully; or
– we are subject to a legal obligation to do so.
We are not obliged to comply with your request to erase your personal data if the processing of your personal data is necessary:
– for compliance with a legal obligation; or
– for the establishment, exercise or defence of legal claims.
There are certain other circumstances in which we are not required to comply with your request to delete data, although these two are the most likely circumstances in which we might deny your request.Restriction of data processing
You may ask us to restrict the processing of your personal data, but only if:
– their accuracy is contested (see rectification section), to allow us to verify their accuracy; or
– the processing is unlawful, but you do not want the data to be erased; or
– they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend legal claims; or
– you have exercised your right to object and the verification of whether our rights prevail is ongoing.
We may continue to use your personal data following a request for restriction, if:
– we have your consent; or
– to establish, exercise or defend legal claims; or
– to protect our rights or those of another natural or legal person.
Data portability
You can ask us to provide you with your personal data in a structured, commonly used and machine-readable format, or you can request that it be “ported” directly to another data controller, but in each case only if:
– the processing is based on your consent or on the conclusion or performance of a contract with you; and
– the processing is carried out by automated means.
Objection
You may object at any time, on grounds relating to your particular situation, to the processing of your personal data based on our legitimate interest, where you consider that your fundamental rights and freedoms override this interest.
You may also object at any time to the processing of your data for direct marketing purposes, without giving any reason, in which case we will cease such processing as soon as possible.
Automated decision-making
You may request not to be subject to a decision based solely on automated processing, but only where that decision:
– produces legal effects concerning you; or
– otherwise similarly and significantly affects you.
This right does not apply if the decision reached as a result of automated decision-making:
– is necessary for us to enter into or perform a contract with you;
– is authorised by law and there are appropriate safeguards for your rights and freedoms; or
– is based on your explicit consent.
Complaints
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are as follows:
National Authority for the Supervision of Personal Data
B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
Email: anspdcp@dataprotection.ro
Without affecting your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make all necessary efforts to resolve any issue amicably.
We remind you that you can contact the Sens Media Data Protection Officer at any time by sending your request in any of the following ways:
– by e-mail to the address: office@sensmedia.ro
– by post or courier to the address: Sibiu, Calea Cisnadiei, no. 48, Sibiu County – with the mention for the attention of the Sens Media Data Protection Officer.